This documentation supports the 19.05 version of BMC Digital Workplace Basic.

To view an earlier version, select the version from the Product Version menu.

Access from anywhere

End users can  access BMC Digital Workplace from the desktop or from mobile client applications.

Scenario: road warrior

Joe is travelling for the first time to the Boston office. At the airport, he wonders if his employee badge will work in the Boston office. Joe opens BMC Digital Workplace on his smart phone. After a quick search, he finds an "employee badge office access" service request and submits it. In Boston, when he takes his phone out of airplane mode, Joe receives notification that his request has been resolved. At the office, he is able to swipe his badge and let himself in.

Mobile self-service

The following video (1:28) highlights the mobile self-service features of BMC Remedy 9 and BMC Digital Workplace. The video contains no audio, but provides helpful text. 



 https://youtu.be/vXWdBAl5Lzo

To enable mobile access and clients

See Deploying clients.

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