This documentation supports the 19.02 version of BMC Digital Workplace Basic.

To view an earlier version, select the version from the Product Version menu.

19.02.00 enhancements

This section contains information about enhancements in version 19.02  of  BMC Digital Workplace.

Revamped user interface for BMC Digital Workplace

BMC Digital Workplace provides a new responsive UI in the 19.02 release.  The new UI is designed based on the Progressive Web App that supports all  clients from desktop to mobile devices. The new Progressive Web App replaces the native apps to simplify the mobile apps distribution. All features and customization are seamlessly made available on compatible desktop and mobile devices. For information on deploying  BMC Digital Workplace, see Deploying clients.

Digital Workplace Admin enhancements

BMC Digital Workplace provides the following admin enhancements:

Ability to rebrand the user interface

BMC Digital Workplace provides a new rebranding tool. Use this tool to rebrand the BMC Digital Workplace user interface and make the changes available across desktop and mobile devices. For more details on rebranding BMC Digital Workplace, see Rebranding BMC Digital Workplace.

Improved logs for troubleshooting and debugging

As the BMC Digital Workplace administrator, you can now set the log levels in the BMC Digital Workplace Admin console, and avoid performing server-side actions.

For more information, see Configuring logs.

Support for OpenJDK

With the 19.02 release, the BMC Digital Workplace application is able to run and provide full functionality on OpenJDK 11.

Additionally, BMC Digital Workplace will continue to run and provide full functionality on Oracle JRE 8 and Oracle JRE 11. You can start using OpenJDK 11 when you install or upgrade to BMC Digital Workplace 19.02. For more information, see Installing BMC Digital Workplace or Upgrading BMC Digital Workplace.

Additional localization

BMC Digital Workplace Catalog is now localized into both Arabic and Hebrew. You can now create and publish services in these languages. For a full list of supported languages and locales, see Supported languages and locales .

Use Google Analytics to collect and analyze usage data

You can now use Google analytics for collecting and analyzing usage data, and make informed decisions on the catalog items in BMC Digital Workplace. With this release, you have access to data about the device, browser, operating system, time, and search keywords used by your users. Click here  email  to send an email to the BMC Product Management team for requesting access to this feature.

Deprecation of the Apple iOS and Google Android mobile clients

The native iOS and Android mobile clients are now deprecated, and are not packaged with this release. The Progressive Web App provides an interface that provides access to all the features across desktop and mobile devices. For more information, see BMC Digital Workplace new user interface.

However, if required, you can continue to use version 18.08 of the native mobile clients. This was made available with the release of version 18.11. An 18.08 feature that enables a user to request a day two action on behalf of another user, and request a service on behalf of multiple users is available only when using the Universal Client.

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