This documentation supports the 3.3 version of BMC Digital Workplace. To view the latest version, select the version from the Product version menu.

Release notes and notices

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches. 


To stay informed of changes to this list, click the   icon on the top of  this page .

Date Title Summary
June 22, 2017 Patch 1 for Service Pack 2 Patch 1 for Service pack 2 replaces the BMC Digital Workplace and Smart IT 3.3.02 installer and the BMC Digital Workplace Catalog 3.3.02 installer.
May 31, 2017 3.3.02: Service Pack 2

Service Pack 2 provides the following enhancements:

  • Option to install only the BMC Digital Workplace Basic features.
  • Hybrid deployment of BMC Digital Workplace Cloud with BMC Remedy IT Service Management (ITSM) and Smart IT on premises
  • Satisfaction surveys in BMC Digital Workplace
  • Other enhancements
    • Support for the Microsoft Edge browser
    • Minimum supported version of BMC Remedy ITSM
    • Digital Workplace Data Transfer tool
    • Rebranding Tool for rebranding the BMC Digital Workplace Universal Client
    • iOS re-signing and rebranding utility for BMC Digital Workplace and Smart IT
December 5, 2016 MyIT 3.3.00 enhancements This topic summarizes the feature improvements and enhancements of the MyIT 3.3 release.


  Click here to see the steps.

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.

XML and HTML exports

If you require an export in XML or HTML format, contact us.

Was this page helpful? Yes No Submitting... Thank you


  1. Greg Nevel

    The release notes and notices seems to only include the universal client. Is there a place to see the Mobile versions?

    Dec 07, 2017 12:50
    1. Olga Kutetska

      Hello, Greg!

      No, the release notes include all important issues that have been found on any client. If you sort the issues in the table Known and corrected issues by Component, you will find All clients and Android categories. Nothing important was found on IOS client in this release, so no IOS category is available.

      Dec 12, 2017 04:35