Unsupported content

 

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments. Click here to view the documentation for the current version.

Verifying the Smart IT and BMC MyIT server installation

To verify the installation:
  • Check the Services and ensure that the Apache Tomcat service is running.
  • Go to http://localhost:port/ux/admin and log on using using MyIT administrator credentials.

    localhost is the host name or IP address of the server, and port is the port defined for the administration console during installation. 

  • For Linux, the installer registers the following services:
    • myittomcat
    • myitmongod
    • socialserviced
    • openfire(only if Smart IT chat feature is installed)
  • For Windows, the installer registers the following services:

    • SmartITMyITTomcat
    • MongoDB
    • MyITSocialService
    • openfire(only if Smart IT chat feature is installed)

Where to go next

After you verify that the installation is successful, continue with Post installation procedures for Smart IT and BMC MyIT.

Was this page helpful? Yes No Submitting... Thank you

Comments