Post installation procedures for Smart IT and BMC MyIT
Perform the following tasks:
|1||Configure Elasticsearch with MongoDB||Elasticsearch is a flexible and powerful open-source, distributed, real-time search and analytics engine. If you do not install Elasticsearch, BMC Remedy with Smart IT (Smart IT) and BMC MyIT uses Full text search.|
|2||Enable maps license|
After installing or upgrading to BMC Remedy with Smart IT, location maps will not appear. In order to display location maps, follow the procedure to obtain and enable a supported maps license.
|3||Configure SSL for Smart IT web and mobile clients||To provide communication security among applications, configure SSL for the Apache Tomcat server. If you enabled SSL as part of the installation, SSL is already configured.|
|4||Modify Smart IT or Smart IT Social server ports||You might need to change the ports if you did not specify an open port during installation or upgrade, or if these ports are in use. These ports are used to connect the web and mobile Smart IT clients to the Smart IT server.|
Was this page helpful? Yes No Submitting... Thank you