This section describes how to administer BMC MyIT. 

To make the changes in these topics, use the BMC MyIT Administration Console in a browser.  To access the console, use the following URL format in a supported browser: http://serverAddress:port/ux/admin

Best practice

If you are accessing the MyIT Administration Console and Universal Client simultaneously from the same machine, BMC recommends using different browsers to access them.

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  1. Sunil Bhogayta

    We used to have URL to monitor concurrent users in MyIT for older version. Do we have same for this version as well?

    i.e. http://localhost:9000/ux/rest/system/monitor/active/user/statistics

    Apr 20, 2016 05:57
    1. Michele Marques

      It was documented here:

      However, I know there were some changes to REST API, so I'm not sure whether the command documented on that page still works. I'll investigate and get back to you.

      Apr 21, 2016 05:44
      1. Sunil Bhogayta

        Yes, I have referred the same link but seems its not working for newer versions.

        Apr 25, 2016 06:10
  2. Tony Chung

    Hi Sunil. What specific information are you trying to get about concurrent users? The API has not supported a general feature like this since the v2 upgrade. However, customer support has been offering on-premises customers a SQL script to query the database directly to find the information they want. Based on our conversation there are no pressing requests at the moment. But encourage customers who need to access this information to log tickets through support to track the popularity of specific requests for this feature.

    Apr 29, 2016 01:05