This documentation supports the 19.05 version of BMC Digital Workplace Basic.

To view the latest version, select the version from the Product Version menu.

Sizing and scalability considerations

To plan your BMC Digital Workplace deployment, use the recommendations in this topic.

BMC Digital Workplace server cluster

To calculate the size of the environment required for BMC Digital Workplace, BMC uses these factors:

  • Total number of users
  • Estimated concurrent connections (usually 10% of the total users)

BMC recommends that you have one BMC Digital Workplace server (with 4 GB and 2 CPUs) for 15,000 registered users, which includes an estimated 1,500 concurrent users. For each environment, consider one extra BMC Digital Workplace server to allow for rolling maintenance and handling of peak loads for events (such as a system outage).

To determine sizing for your environment, use the following formula:

(Total users X 10% / 1500) + 1 = Number of BMC Digital Workplace servers

For example, for 75,000 users, the formula would look like this:

(75000 users X 10% / 1500) + 1 = 5 + 1 = 6 BMC Digital Workplace servers

For the 19.05 release, the above formula applies up to total of 90,000 users.

Sizing recommendations

BMC recommends that you use one of the following deployment options for BMC Digital Workplace.


Number of BMC Digital Workplace
concurrent users

Number of
managed devices

BMC Digital Workplace server requirements

Proof of concept (POC)1001,000 or fewer

1 server for BMC Digital Workplace:*

  • 4 CPU core
  • 16 GB RAM
  • 120 GB disk
Small150015,000 or fewer

2-node BMC Digital Workplace cluster:

  • 2 CPU core
  • 4 GB RAM
  • 60 GB HD
Medium450045,000 or fewer 

4-node BMC Digital Workplace cluster:

  • 2 CPU core
  • 4 GB RAM
  • 60 GB HD
Large750075,000 or fewer

6-node BMC Digital Workplace cluster:

  • 2 CPU core
  • 4 GB RAM
  • 60 GB HD

* RDB required by BMC Digital Workplace.

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