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Customizing the labels used in BMC Digital Workplace

BMC Digital Workplace enables you to customize the labels of items, such as buttons and tabs and default text that appears in your users' BMC Digital Workplace. For example, you can update the name of the Contact IT button.

To update the terminology

  1. In the BMC Digital Workplace Admin console, select Configuration, and then click Label Customizations.


    For each customization task, you must have the default locale value specified before you can add values for other locales.

    Enter the text for the default locale and all locales that your users might use. The default text is shown on the user’s device if the device has no text defined for the locale or no specific locale has been selected. For example, users with a specified locale of English see the text for English. However, users with a specified locale of Hindi see the default text, because Hindi is not a supported locale. To see the list of all supported languages and locales, go to Supported languages and locales

  2. Perform one or more of the following customization tasks:

    TaskStepsCustomization example
    To change the label of the Contact IT button on the Catalog tab
    1. Click the Catalog tab.
    2. From the Select Locale field, select the locale for which you are updating the label.
    3. Enter the new label for the Contact IT button button.
    4. Click Save.

    This entry changes the button name displayed on the Catalog page in BMC Digital Workplace:

    To change the names of the Global search filters
    1. Clck the Global search tab.
    2. In the Select locale list, select the locale for which you want to rename the global search filters.

    3. In the Results filter tabs section, enter new values for the following fields:

      • Filter name for Catalog items 
      • Filter name for Knowledge articles
    4. Click Save.

    After you save the changes, end users of the selected locale can see the renamed tabs in their Global search results page as follows:

Where to go from here

To localize the names of the categories, see Localizing titles and messages.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.