This documentation supports the 19.02 version of BMC Digital Workplace Basic.

To view the latest version, select the version from the Product Version menu.

19.02.01: Patch 01

This section contains information about updates in version 19.02 Patch 01 of BMC Digital Workplace.


This section contains information about enhancements in version 19.02 Patch 01 of BMC Digital Workplace.

Control features available to your end users

Use the BMC Digital Workplace Admin console to enable or disable the following features for your end users:

  • Approver Details
  • In-app Notifications
  • Notification Settings for Requests
  • Priority Label for Requests/Approvals
  • Reopen Request
  • Request Again
  • Sign Out

For more information, Enabling end user features.

Add a privacy note for your end users

BMC Digital Workplace provides the infrastructure required to create a privacy notice for your end users. Use this notice to share details about the cookies used by BMC Digital Workplace, and other user data that you plan to collect and/or analyze. For more information, see Adding a privacy notice for your end users.

Downloading the patch

The following table provide links to the page in the EPD website that contains the patch files for this product. From the EPD page you can select and download the patch files for your platform. Access to the EPD website requires that you provide your BMC Support credentials. You might also be prompted to complete the Export Compliance Form.

Use the following links to download the files for BMC Digital Workplace 19.02 Patch 01:

EPD link to componentPlatform

BMC Digital Workplace Version 19.02.00 Patch 001

Microsoft Windows, Linux

To verify the files

Locate the files you downloaded and verify the SHA256 checksum results before installation.


You can use any SHA256 checksum tool to verify the checksum results.

File name

SHA256 checksum

To apply the BMC Digital Workplace patch

  1. Stop the DWP service.
  2. Backup your existing data. To do so, follow these steps:
    1. Copy the provider directory under DWP Tomcat install location \external-conf\dwp
    2. Copy the folder dwp from the BMC Digital Workplace install location \DWP\DWP
    3. Apply the common artifacts. Make updates to the following:
  3. Delete the provider directory under BMC Digital Workplace Tomcat install location \external-conf\dwp
  4. Create a folder named ‘provider’.
  5. Extract into the BMC Digital Workplace Tomcat install location \external-conf\dwp\provider
  6. Delete the dwp folder from BMC Digital Workplace install location \DWP\DWP
  7. Create a folder named ‘dwp’.
  8. Extract into \DWP\DWP\dwp

    If you are using BMC Digital Workplace with basic licensing:

    1. Navigate to DWP\DWP\dwp
    2. Delete the admin folder
    3. Rename the admin_base folder (the second folder) to admin

  9. Start the DWP service.

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