This documentation supports the 18.11 version of BMC Digital Workplace Basic.

To view the latest version, select the version from the Product Version menu.

Planning worksheets

This topic helps you gather the kinds of information that you can collect prior to your implementation to allow for a smooth start. Use the attached spreadsheet to help gather:

  • Sizing information that can help you plan your deployment
  • Implementation decisions that can help you choose uses cases and plan how to implement them
  • Data requirements for information and images that the BMC Digital Workplace administrator can upload

To size your deployment

Gather information on the Sizing information tab of the planning spreadsheet. Use this information when you review the Sizing and scalability considerations.

To choose use cases and plan implementation

To learn about the use cases, see Use cases. For additional considerations and to plan implementation, use the Implementation decisions tab of the planning spreadsheet to consider:

  • Services information for assistance and health capabilities -BMC Digital Workplace administrators can define the services to make available for interaction by BMC Digital Workplace users.
  • Assistance information -BMC Digital Workplace end users can use the client application to request services and to use knowledge from the Catalog.
  • Schedule appointment information - When setting up staff availability calendars, you  need to know how many of your staff will be available on a given day, so that users of BMC Digital Workplace can see when appointment slots are available to them.

Use the End user information section of the Implementation decisions tab of the planning spreadsheet to plan the following:

  • How to provide accounts for business users
  • Whether to roll out the mobile applications as part of your deployment
  • How much you might want to customize the interface

To plan to load data to BMC Digital Workplace

Use the Data requirements tab of the planning spreadsheet to plan:

  • Which assets to bring into BMC Digital Workplace
  • Which images to bring into BMC Digital Workplace

For more information on using logo images and background images to rebrand:

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