This documentation supports the 18.11 version of BMC Digital Workplace Basic.

To view the latest version, select the version from the Product Version menu.

Hybrid deployment

You can use BMC Digital Workplace Cloud together with BMC Remedy ITSM on premises. You can also use Smart IT 1.5.01 or later on premises, together with your on-premises BMC Remedy ITSM server. To install Smart IT on premises in this hybrid scenario, follow the standard instructions. The BMC Digital Workplace Cloud operations team can provide additional information about the hybrid deployment.

This section includes the following topics:

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