This documentation supports the 18.08 version of BMC Digital Workplace Basic.

To view the latest version, select the version from the Product Version menu.

Setting up phone contacts and the Contact IT

Besides helping users solve problems themselves, BMC Digital Workplace also makes it easy to get help by contacting IT. In the BMC Digital Workplace Administrator Console, enter contact information for key departments or personnel in your IT resource pool as described in this topic.

To show or hide the Contact IT button

Control how users see the Contact IT button.

Contact IT Button 3.3

contact IT config

To add contacts

   IT contacts config

Users can then view the contacts and websites

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