This documentation supports the 18.08 version of BMC Digital Workplace Basic.

To view the latest version, select the version from the Product Version menu.

Minimal deployment for development and testing

For development and testing, you can use fewer servers than in your production environment.  

Development environment

For the development environment, you can further simplify your architecture. 

Development environment deployment architecture diagram for BMC Digital Workplace Basic

To simplify the diagram, BMC Remedy Single Sign-On (BMC Remedy SSO) is not included. A BMC Remedy SSO architecture diagram is available in Remedy SSO overview  in the BMC Remedy SSO documentation.

BMC Digital Workplace integrates with other systems by using a variety of providers. The application can expose aspects of other IT applications through the UI, or it can use other applications to aid or enhance core BMC Digital Workplace functionality. For example, BMC Digital Workplace integrates with modules in BMC Remedy IT Service Management (Remedy ITSM) to submit service requests and to search for knowledge articles. Providers handle integrations with BMC Digital Workplace.

Test environment

The test environment might be similar to your production environment. However, the servers might me smaller than  your production environment. 

Communication to external networks

Even in your development and test environments, communication to an external network is required for the following capabilities:

  • Notification to mobile clients - Google cloud messaging provides notifications to Google Android devices. Apple Push Notification Service (APNS) provides notifications to Apple iOS devices.
  • Location awareness - Google Maps APIs provide the geographic maps displayed on all clients.

If you do not use either notification to mobile clients or location awareness, your deployment can remain fully within your internal network. For details about ports used for communication, see Required ports.

BMC Digital Workplace mobile applications

A native mobile app for BMC Digital Workplace is available, which you can distribute to your users as described in Deploying clients. For more information about device compatibility, see System requirements. For more information about deploying a custom-branded app to your users, see Deploying clients.

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