Installing the ITSM integration patch using silent mode
This section includes the following topics:
To create an options.txt file
Before you can run the the ITSM Integration patch in silent mode, you must create an options.txt file to identify the options that you want the installer to include in the installation. An example DWP-ini-template.txt file contains all of the options you can place in the Options.txt file. Use either of the following methods to create the options.txt file:
Make the installer generate an options file based on the current installation.
Run an installation on a computer that you want to use as a model for silent installations on other computers. Add the following option to the command line when you run the installer:
Create an options.txt file from an installation log.
Example options.txt file
The following example shows an options.txt file that is used to run the installer in silent mode:
-J BMC_USER_INSTALL_DIRECTORY= -J BMC_AR_USER=Demo -J BMC_AR_PASSWORD= -J BMC_AR_SERVER_NAME= -J BMC_AR_PORT= -J REMOVE_LEADING_ZEROES= #Leave the following parameters as is -J BMC_ENABLE_JAVA_IMPORT=true -J RESTART_ITSM_LATER=false
To run the installer in silent mode
Edit the options.txt file to include the appropriate options.
As you edit the options.txt file, apply the following guidelines:
- Add the comment (#) markers to ignore the parameter.
- In UNIX environments, ensure that no Ctrl+M characters appear in the options.txt file.
- Run the installer with the
setup.exe -i silent -DOPTIONS_FILE=c:\path\to\options.txt
./setup.bin -i silent -DOPTIONS_FILE=/path/to/options.txt