This space contains information about the BMC MyIT 1.0 Administration Console and user application.

Announcement, October 22, 2015

Enabling the Google Maps license clarifies Google Maps licensing for BMC MyIT. If you are using a version of BMC MyIT earlier than version 2.5, to continue using the maps feature, you must obtain a valid Google client ID.

 Where to start

The online documentation ( for BMC MyIT is current information that supersedes any information provided in the offline documentation (PDF format).

  • Planning offers guidelines and tips about what information you need to set up BMC MyIT.
  • Installing covers details about how to install BMC MyIT.
  • Using provides example scenarios about how clients use the BMC MyIT application and how administrators can enable those scenarios.
  • Administering contains information about how to use the BMC MyIT Administration Console to set up and maintain your BMC MyIT implementation.

You can also view a library of videos about BMC MyIT, go to

About BMC MyIT 1.0

BMC MyIT enables businesses to give employees an easy way to interact with the corporate IT department from their mobile devices, and it enables IT to manage and control service requests, service statuses, and the availability calendars of IT personnel. BMC MyIT uses self-service, mobility, and social media to connect business infrastructure with the needs and expectations of employees.

Interact anytime, anywhere

From their supported mobile device, BMC MyIT users can monitor the status of services, enter trouble tickets, and schedule appointments to meet with IT.

BMC MyIT also enables business travelers to instantly find important information about their corporate campuses—from directions from the airport to floor maps of company office layouts that provide an easy way to find conference rooms, printers, and other assets in unfamiliar locations—anytime and anywhere.

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