This documentation supports the 19.05 version of BMC Digital Workplace Advanced.

To view an earlier version, select the version from the Product Version menu.

Virtual marketplaces

Virtual marketplaces are security rules that service catalog administrators, asset managers, and internal service suppliers create in BMC Digital Workplace Catalog to entitle end users to view and request published services and bundles, and view banners in BMC Digital Workplace. 

The following image shows the Entitlements page:

End users can view only those items from the enhanced catalog that are entitled to them.

Note

BMC Digital Workplace enforces only the entitlement rules that you set up in virtual marketplaces and ignores any existing entitlement rules in external systems.

Virtual marketplace entitlement

You use virtual marketplaces to associate end users to services, bundles, and banners. The following diagram illustrates a virtual marketplace: 

Virtual marketplace concept

User AUser B, and User group are entitled to request Service AService B, and Service bundle, and view Banner A and Banner B in BMC Digital Workplace.

How services appear to entitled users

The entitlements that you assign through a virtual marketplace control the BMC Digital Workplace Catalog items that end users can view and request from the BMC Digital Workplace enhanced catalog. As a catalog administrator, you enable or disable the full catalog view to control whether end users can request services from the entire catalog.

The following table describes how service view depends on the virtual marketplace entitlement and the full catalog view setting:

Full catalog view setting

Service entitlement through virtual marketplaces

Service view in BMC Digital Workplace

Description
Full catalog view disabledEntitled

When the full catalog view is disabled, end users can view and request only catalog items to which they are entitled.

Full catalog view enabled

Not entitledNot applicable
Entitled

The service tiles for items that end users are entitled to request show a Company preferred badge.

Note: On the Catalog page, the company preferred services are displayed first, and then the rest of services are displayed in alphabetical order.

By selecting the Company preferred filter, end users can view only company preferred services in the catalog. 



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Comments

  1. Matthias Utiger

    How can that be done for a user group?

    Mar 25, 2019 04:04
    1. Olga Kutetska

      Hello! 

      Could you, please, check the following topic: https://docs.bmc.com/docs/display/dwpadvcurr/Creating+virtual+marketplace+entitlements.

      Two option are described there: 

      • To add BMC Digital Workplace Catalog user groups

      • To add users from dynamic filters by ITSM attributes

      The steps and screenshots will help you understand how to add user groups to virtual marketplaces.

      If you have other questions, we will be glad to help. 



      Mar 26, 2019 07:57