This documentation supports the 3.5 version of BMC Digital Workplace. To view the latest version, select the version from the Product version menu.

Data handling in workflow activities

As a catalog administrator, internal service supplier administrator, or internal service supplier you must consider the data input and data output for each activity in a workflow. For information about how to design a workflow, see Workflow design process overview.  

The following image shows the Properties panel of the Get Entry activity.

You can find input data in the Input map section of a selected activity. Each activity in a workflow has a unique input map. For information about input map of workflow activities, see Installed service connectors.

Most of activities return output data passed with the output variable of a selected activity. You can also configure an output expression of a selected activity in the Output map section.

You can configure an activity to repeat multiple times in the Multi instance loop section of a selected activity.

Input map

You configure input for a selected activity by completing fields in the Input map section. The following table describes the types of input data that you can enter for any input field: 

Input typeDescriptionExampleReference
Text string

Use a text string when you need to pass a static value to an activity.

Note: You must enclose text strings in double quotes.

Not applicable
Process context variableSelect a process context variable to capture specific information from a service and service request

Adding a process context variable to a workflow
Process input variableSelect a process input variable to collect answers from a service requester.

Adding process input variables to a workflow
Output variableSelect an output variable from another activity of a workflow.

Using responses from a connected system in your workflow
Local variable

Select a local variable mapped to an output expression of another activity in a workflow.

Adding local variables to a workflow
General variable

Select a general variable to capture information from the BMC Digital Workplace Catalogplatform

General variables reference
Custom expression

Build a custom expression to pass different input types.

Note: You must insert + symbol between variable types in a custom expression.

Not applicable


Output map

Most of activities can pass data to other activities in a workflow. If the Output map section is available for a selected activity, you can map a local variable to an output expression, and associate the local variable with input fields of any activity in a workflow. 

For information about how to configure the output map, see Configuring an output map for an activity and using it in multiple.activities.

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