Orientation - BMC Digital Workplace Advanced 3.4

Orientation

Employees can use any supported mobile device or desktop browser for self service, to enter trouble tickets, and to contact IT.

With BMC Digital Workplace Advanced, employees can monitor the status of services and schedule appointments to meet with IT.

When traveling, users can instantly find important information about their corporate campuses—from directions from the airport to floor maps of company office layouts that provide an easy way to find conference rooms, printers, and other assets in unfamiliar locations—anytime and anywhere.

BMC Digital Workplace video demonstrations

Review the following videos to familiarize yourself with BMC Digital Workplace features and capabilities: 

Note

The following videos show an older version of BMC Digital Workplace. The previous product name was MyIT. Although there might be minor changes in the UI, the overall functionality remains the same.

 

Next generation self-service features

The following video (2:58) highlights the next generation self-service features of BMC Remedy 9 and BMC Digital Workplace:

 

https://youtu.be/NvA34yrIb20

Employee engagement

The following video (2:03) highlights the next generation self-service features of BMC Remedy 9 and BMC Digital Workplace:

 

https://youtu.be/kLYGItikBF4

Location awareness

The following video (2:20) highlights the location awareness and social collaboration features of BMC Remedy 9 and BMC Digital Workplace:https://youtu.be/JBPFJDHXZv4


Intuitive service creation

The following video (2:47) highlights the easy service definition creation feature of BMC Remedy 9 and BMC Digital Workplace:

 

https://youtu.be/E9u-47DrBz0

Mobile self-service

The following video (1:28) highlights the mobile self-service feature of BMC Remedy 9 and BMC Digital Workplace:

 

 

 


https://youtu.be/vXWdBAl5Lzo

Knowledge features

The following video (3:38) highlights the knowledge features of BMC Remedy 9 and BMC Digital Workplace:

 

 


https://youtu.be/phVAn1FhVek

Office 365 fulfillment

The following video (1:15) highlights the Office 365 fulfillment feature of BMC Remedy 9 and BMC Digital Workplace:


 


https://youtu.be/7xhnZl3C_fE

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