BMC MyIT Service Broker 3.2 offers an in place upgrade from a previous version.
|1||Review the release notes|
For information about what's new, what's changed, and solutions to issues we encountered during testing, open these links in a new window.
|2||Download the installation files|
For information about how to obtain the installation files after you have been assigned a password, open this link in a new window.
|3||Perform the pre-upgrade steps||Follow this checklist of items to back up before upgrading the system.|
|4||Perform the upgrade|
The installation is a script that a system administrator runs from a command line.
|6||Perform the post upgrade procedures||For information on additional configuration required If the existing installation is integrared with with BMC Service Request Management and BMC CMDB, review the following page.|