This version of the documentation supports the 3.2 version of BMC Digital Workplace Advanced. Click here to view the documentation for the current version.

Upgrading

BMC MyIT Service Broker 3.2 offers an in place upgrade from a previous version.

Step Action Additional information
1 Review the release notes

For information about what's new, what's changed, and solutions to issues we encountered during testing, open these links in a new window.

2 Download the installation files

For information about how to obtain the installation files after you have been assigned a password, open this link in a new window.

3 Perform the pre-upgrade steps Follow this checklist of items to back up before upgrading the system.
4 Perform the upgrade

The installation is a script that a system administrator runs from a command line.

6 Perform the post upgrade procedures For information on additional configuration required If the existing installation is integrared with with BMC Service Request Management and BMC CMDB, review the following page.

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