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Upgrading

BMC MyIT Service Broker 3.2 offers an in place upgrade from a previous version.

StepActionAdditional information
1Review the release notes

For information about what's new, what's changed, and solutions to issues we encountered during testing, open these links in a new window.

2Download the installation files

For information about how to obtain the installation files after you have been assigned a password, open this link in a new window.

3Perform the pre-upgrade stepsFollow this checklist of items to back up before upgrading the system.
4Perform the upgrade

The installation is a script that a system administrator runs from a command line.

6Perform the post upgrade proceduresFor information on additional configuration required If the existing installation is integrared with with BMC Service Request Management and BMC CMDB, review the following page.

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