This version of the documentation supports the 3.2 version of BMC Digital Workplace Advanced. Click here to view the documentation for the current version.


BMC MyIT Service Broker 3.2 offers an on-premises installation through controlled availability. Speak to your BMC account representative for information about gaining access to this product.

Step Action Additional information
1 Review the system requirements

For information about the minimum server specifications required to install the application, open these links in a new window.

2 Review the release notes

For information about what's new, what's changed, and solutions to issues we encountered during testing, open these links in a new window.

3 Download the installation files

For information about how to obtain the installation files after you have been assigned a password, open this link in a new window.

4 Complete the installation worksheet

The installation worksheet is a copy of the options.txt file used by the installer. Completing this sheet before you begin the installation process will help you when you update the settings in the options.txt file.

To obtain a copy of the worksheet for you to record your system configuration, export the following page to Word.

5 Install the application

The installation is a script that a system administrator runs from a command line.

6 Configuring after installation After the installation completes, you must install the initial categories, templates, and users.
7 Additional integration

For information on integrating BMC MyIT Service Broker with other BMC applications, review these links.

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