This documentation supports the 21.3 version of BMC Helix Digital Workplace Advanced.

To view an earlier version, select the version from the Product version menu.

Configuring subtenants

As a BMC Helix Digital Workplace super administrator, you can access your organization's subtenants and configure your subtenants as required.

Before you begin

  • As a super administrator, you must have Unrestricted Access permissions in Remedy AR System and be part of the Administrator permission group in BMC Helix Digital Workplace Catalog.

To configure a subtenant 

  1. As a user with super administrator permissions, log in to the BMC Helix Digital Workplace Admin console.
  2. Click your user icon on the top right corner of the page, and select Company Access.
  3. From the Company list, select a subtenant's company, and click Switch company.
    A notification message is displayed at the top of the page. 
  4. Perform any tasks to configure the subtenant as required. For information about the configuration options, see Administering BMC Helix Digital Workplace.
  5. To switch back to your subtenant view, click Switch to my view.
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Comments

  1. Jijil Ghosh

    Could you highlight how do we configure the Multi-tenant steps?

    The earlier version document has provided a clear steps https://docs.bmc.com/docs/digitalworkplaceadvanced/2002/configuring-multitenancy-908222634.html

    Aug 04, 2022 05:53
    1. Meenal Kulkarni

      Hi Jijil Ghosh ,

      Thank you for your comment.

      We are working with the R&D team on this and will  update the docs shortly.

      Thanks,

      Meenal

      Aug 25, 2022 01:27
      1. Aaditi Lakade

        Hello, Jijil Ghosh

        We have added a utility and instructions to create subtenant. Please refer https://docs.bmc.com/docs/digitalworkplaceadvanced/213/configuring-multitenancy-1133318970.html topic for details. 

        Thanks, 

        Aaditi

        Sep 23, 2022 06:14