Adding users
Before you begin
Make sure that you can log in as a service catalog administrator user to Mid Tier and can access the application server.
To add or modify users
You can add and delete users and modify user details from Mid Tier. Learn how to create users inAdding People by using a template andAdding People without using templates.
User account fields
When you create user accounts, you must provide the following information:
Field name | Description | Examples |
---|---|---|
Full Name | Specify the full name of the user. | Hannah Hannah Administrator |
Email Address | Specify the email address used by the account. This address does not need to match the user's login name. An email address is required to receive email notifications. | |
Provide the following information in the Login/Access Details tab: | ||
Login ID | Specify the name the user enters to log in to BMC Helix Digital Workplace Catalog. The Login Name field is case sensitive. To log in to BMC Helix Digital Workplace Catalog, the user enters hannah_admin. | hannah_admin |
Password | Specify a password for the user. | Passw0rd! |
IS Persona | Optionally, specify the IS persona, which is a collection of application roles. User accounts that are not given administrative capabilities can view and request services. Users who are given access to log in to the Catalog console can be granted Administrator rights. Important: Use the Catalog console to assign catalog and subcatalog roles to users. | Catalog Admin Catalog Internal Supplier |
IS Bundle Access | Specify the applications that the user can access, modify, and tailor. Select myit-sb. With the myit-sb bundle access, a user can access BMC Helix Digital Workplace Catalog data and service definitions. | myit-sb |
License Type | Specify the license type for this user. Although licensing is not a component of access control, licensing can affect a user's ability to perform an operation that you grant the user permission to perform. Important: Except an agent role, all catalog roles require a Fixed license or a Bundled license containing the fixed license type. For the 2015 Pricing Model, these licenses are the ones that do not contain the word “concurrent” in their names (concurrent refers to the Floating license type). Service agents no longer need Fixed licenses. Standard users for service requests only need a Read license. | Fixed Bundled Floating Read |
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