Setting up administrator authentication

To assign administrator permissions for BMC Helix Digital Workplace users

1. From the Action Request System (AR System) Administration Console, go to Application > Users / Groups / Roles > User.
   The User Form window opens in Search mode.
2. Click Search to retrieve a list of defined users.
3. Select a user from the list, and assign one of the following permissions to the selected user:
   
   • To assign standard administrator permissions to the BMC Helix Digital Workplace user, in the Group List field, select MyIT Admin.
   • To assign super administrator permissions to the BMC Helix Digital Workplace user,  in the Group List field, select MyIT Super Admin.
4. Save your changes.

For more information about creating and managing users in Action Request System (AR System), see Creating and managing users.

Permissions considerations

Accounts with administrator access must have "Write" access. Action Request System (AR System) does not allow users who do not have write access to edit any setting that they do not submit.

Where to go from here

Assigning-administrator-permissions