Product announcements
This topic presents announcements that might impact future releases of the product. These changes can impact the way in which you configure or run the installed version of BMC Helix Digital Workplace.
Deprecation of support for Microsoft Internet Explorer 11
Starting with the 21.02 release (targeted for February 2021), BMC will not support the use of Microsoft Internet Explorer version 11 with BMC Helix Digital Workplace. For a complete list of BMC products that will no longer support Internet Explorer 11, see the
BMC Customer Support Communities page
.
As technology continues to advance, it has become more challenging to resolve browser-specific issues related to Internet Explorer 11. We may attempt to fix some issues related to that version, but some features may not work as expected.
Because of security compromises and performance issues, we recommend that you do not use Internet Explorer 11. Instead, we encourage you to switch to other fully supported browsers.
BMC will still support Internet Explorer 11 on releases of BMC products prior to version 21.02 where Internet Explorer 11 was already supported.
Important
Microsoft still supports Internet Explorer 11 on some operating systems (including Microsoft Windows 8.1 and 10 and Windows Server 2012 and 2016). For more information, see the Microsoft
Lifecycle FAQ - Internet Explorer and Edge
page.
Discontinued features and components
Discontinued features are no longer available in the product or service.
| Features | Announcements and recommendations |
|---|---|
| Mixpanel Analytics | Support for Mixpanel Analytics is discontinued from September 30, 2023. Mixpanel Analytics is turned off for existing customers if it was previously enabled. Mixpanel Analytics enabled BMC support to track end users' activity in BMC Helix Digital Workplace. The data was used to get web statistics and optimize the functionality and performance of the website. It was used to get insights on search behavior to help with the personalization of BMC Helix Digital Workplace and market research. |
| Basic authentication for Microsoft Exchange | Starting October 1, 2022, Microsoft deprecated basic authentication for Microsoft Exchange. Customers need to migrate to OAuth2 authentication. To enable OAuth2 authentication for the Microsoft Exchange pluggable provider in BMC Helix Digital Workplace, in the provider settings, select the Enable OAuth2 check box, and enter the Client ID, Client Secret, Exchange Tenant ID, and URL. For detailed instructions, see List of providers. |
If you have any questions, you can post them on the
BMC Customer Support Communities page
.
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