Key concepts
Before you proceed, you should understand some of the basics and key offerings of the product. This section gives you an overview of different aspects of the product that let you better leverage its functionalities.
| Action | Reference |
|---|---|
| Learn how a business request is processed from start to end. | Business request processing |
| Learn about getting the basic data for your catalog from the starter kit during an installation. | Catalog content from the starter kit |
| Learn about populating your catalog by using other BMC application and by building your own catalog. | Catalog sources and data flow |
| Learn the basics about subtenants. | Company-level access to subtenants in BMC Helix Digital Workplace |
| Learn about how the catalog services are charged. | Credit management for managed service providers |
| Learn about providing an app store experience to your end users for requesting services through the catalog. | Enhanced catalog |
| Learn about providing services to users outside of your organization and managing their access to services. | Portal for external users |
| Learn how different search options assist end users in their day to day activities. | Search in BMC Helix Digital Workplace |
| Learn about distributing various catalog items among different users. | Subcatalogs |
| Learn about associating users with services, bundles, and banners. | Virtual marketplaces |
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