Features for your end users
BMC Helix Digital Workplace is a highly configurable product. Based on the functionalities that you enable and how you configure the product, the product features are made available to your users in the end user console.
To get a detailed understanding of the features that you can configure for your users, refer the following sections:
| Feature | What you can configure | Reference |
|---|---|---|
| Cart | Shared responses between multiple services with matching questions in the same cart. | Requesting multiple enhanced catalog items by using a cart |
| Requests on behalf of other end users |
| Requesting services on behalf of other end users |
| Collaboration of service requests | Collaborator groups | Collaborating with users on service requests |
Approvals of service requests |
| Approving users' business requests |
| Favorites |
| How favorites work |
| End user preferences |
| Configuration options for the end user console |
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