Configuration options for the end user console
BMC Helix Digital Workplace users can configure the following options:
To see a localized view of the end user console, the user must set the locale in the browser.
End users can access their preferences in the upper-right corner of the end user console.
The following table describes preferences that an end user can set up:
End users can add an image to their profile, job title, phone numbers, and email addresses.
End users can add only one work email, and this email is used for sending email notifications from BMC Helix Digital Workplace.
End users can enable notifications they want to receive for the following types of events:
End users can create approval delegation rules to temporarily delegate their requests to other users.
For more information about this feature, see Delegating to alternate approvers.
End users can create the default collaborator group to automatically share all new requests with the default group, or to manually share certain requests with the default group.
For more information about this feature, see Collaborating with users on service requests.
End users can set up their social preferences as follows:
The updates from the followed people are displayed in the Posts timeline.
|Location||End users can set up their home location. When they do so, they can receive corporate broadcasts.|