This documentation supports the 20.08 version of BMC Digital Workplace Advanced, which is available only to BMC Helix subscribers (SaaS).
To view an earlier version, select the version from the Product Version menu.


Consult the following topics for information about troubleshooting the BMC Digital Workplace products and components, such as problems you might encounter during installation, configuration, and use of the product, as well as error messages and how to enable logs and collect diagnostic information.

Additional troubleshooting information
  • Troubleshooting Remedy SSO integration issues in the Remedy Single Sign-On online documentation
  • Troubleshooting login and logout issues in the Remedy Single Sign-On online documentation
  • Integrating BMC Digital Workplace with BMC HR Case Management
  • Troubleshooting the BMC Digital Workplace Catalog REST API

Best practices
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