Features for your end users
BMC Digital Workplace is a highly configurable product. Based on the functionalities that you enable and how you configure the product, the product features are made available to your users in the end user console.
To get a detailed understanding of the features that you can configure for your users, refer the following sections:
| Action | Reference |
|---|---|
| Let your users request multiple services at once instead of raising separate requests for each service. | Requesting more than one enhanced catalog item with a cart |
| Let your users submit requests on behalf of other end users. | Requesting services on behalf of other end users |
| Let your users who submit a request, add other users to the request and collaborate with them. | Collaborating with users on service requests |
| Refer this section to learn about the approval process for a request, who can approve a request, and where they can view the request and approval details. | Approving users' business requests |
| Learn about how your users can add their frequently used services and knowledge articles as favorites. | How favorites work |
| Refer this section to understand how and what the users can configure in the end user console. | Configuration options for the end user console |
Related topics
Was this page helpful? Yes No
Submitting...
Thank you
Comments