This documentation supports the 20.08 version of BMC Digital Workplace Advanced, which is available only to BMC Helix subscribers (SaaS). To view an earlier version, select the version from the Product Version menu.

Release notes and notices

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches. 

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Related topics

Known-and-corrected-issues

Support-information


Date

Summary

Reference

June 13, 20221

This update includes defect fixes.

January 7, 2022

This update includes defect fixes.

September 24, 2021

This update includes defect fixes.

August 23, 2021

This update includes defect fixes.

July 28, 2021

This update includes defect fixes.

June 21, 2021

This update includes defect fixes.

May 19, 2021

This update includes defect fixes.

December 16, 2020

This version provides updates in the following areas:

  • Disable in-app notifications
  • Hide URLs to how-to resources and quick links
  • Display service description in approval request details
  • Configure the view of the application chooser page for shared links
  • Push and email notifications for collaborator groups
  • BMC Helix Platform page and external page in a new tab
  • Support for variables in the BMC Helix Platform page URL
  • Configure impersonation button view
  • Simplified switch from one impersonated user to another
  • Simplified request of the same service on behalf of multiple users
  • Support for all fields in the Create Incident and Create Incident With Identifier activities in the Remedy connector
  • Comparison operators (>, <, ≥, ≤) support for Remedy forms
  • Reopen associated activities

September 23, 2020

The 20.08 release provides enhancements in the following areas:

  • Custom email, push, and in-app notifications for new approvals and requests submitted
  • Enable Remedy with Smart IT to embed BMC Digital Workplace
  • Enable approvers to see approval details in a BMC Business Workflows case
  • Highlight incomplete required fields for end users
  • User interfaces for analytics, to update attachment settings, and Browse categories
  • Additional language support for Czech

1 - There are no patches with version numbers 20.08.06, 20.08.07, 20.08.08, and 20.08.11.

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