This documentation supports the 20.08 version of BMC Digital Workplace Advanced, which is available only to BMC Helix subscribers (SaaS).
To view an earlier version, select the version from the Product Version menu.

Precreating the database

If you have database access restrictions and cannot allow the BMC Digital Workplace installer to create a database, you can precreate a database. When you do this, you create database users and assign required roles to them. 

The following topics are provided:

Before you begin

This topic is part of Preparing for installation of BMC Digital Workplace. Complete the previous steps, described in the following topics:

Required database schemas

BMC Digital Workplace requires the following database schemas:

SchemaPurposeContains
schemaName_businessStores business data
  • Location
  • Certificates
  • Configuration
  • Customizations
  • Images
schemaName_systemStores system data
  • Provider Info (from BMC Digital Workplace)
  • Tenant
  • Plugin

The database tables above start out small and grow, but the size is much smaller when compared to the ITSM DB.

Best practice

You can replace schemaName with DWP or any other identifier that you prefer. We recommend that you keep "_business" and "_system" as part of these schema names so that you can easily identify the data in the tables. During installation, you can specify these schemas.

Databases you can precreate

Depending on the database you are using, follow the instructions in the corresponding topic:

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