Configuring after installation of BMC Digital Workplace

This section describes the tasks to be performed after installing BMC Digital Workplace. It includes the following topics:

• Configuring SSL for the Tomcat server

  To provide communication security among applications, configure SSL for the Apache Tomcat server. If you enabled SSL as part of the installation, SSL is already configured.

• Configuring BMC Digital Workplace for Remedy Single Sign-On

  Remedy Single Sign-On authentication applies to browsers and mobile applications. When a user logs on to a mobile device, the user is prompted to enter the host name and port. If the server has SSO enabled, the mobile device opens a browser to the SSO login page. The SSO server sets the SSO cookies after authentication on to the device browser. When the user relaunches the application, if the cookies are not expired, the mobile device displays the application. If the cookies are expired, the user is shown the login page again for authentication.

• Modifying ports for BMC Digital Workplace

  This topic provides instructions to change the BMC Digital Workplace server port after installation. You might need to change the ports if you did not specify an open port during installation, or if these ports are in use.

• Transferring data between environments

  The Data Transfer tool, available with a BMC Digital Workplace installation is a set of multiple scripts that work in conjunction to export and import BMC Digital Workplace data between different BMC Digital Workplace environments.

• Enable Remedy full text search (FTS)

  Best practice

  We recommend that you use Full Text Search, which is available by default.