This documentation supports the 20.08 version of BMC Digital Workplace Advanced, which is available only to BMC Helix subscribers (SaaS).
To view an earlier version, select the version from the Product Version menu.

Assigning administrator permissions

Administrators can grant or restrict access to the areas of the BMC Digital Workplace Admin console for other administrators.

The list of administrators is imported from BMC Remedy Action Request System (BMC Remedy AR System) and consists of users who belong to the MyIT Admin group. For more information about assigning BMC Digital Workplace administration permissions to BMC Remedy AR System users, see Setting up administrator authentication.

To modify the categories administrators can access

  1. From the BMC Digital Workplace Admin console (http://server:port/dwp/admin), click the Access Control link at the top of the page.
  2. Select or clear the appropriate check boxes next to the user names in the table.
  3. Click Update All.
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