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This documentation supports the 20.02 version of BMC Digital Workplace Advanced.

To view an earlier version, select the version from the Product Version menu.

BMC Digital Workplace Advanced 20.02 Creating and managing the service catalog

Setting up surveys

BMC Digital Workplace lets you create satisfaction surveys for your end users so that they can provide feedback on the completed requests. The surveys help you gain insights into customer satisfaction levels, performance of various departments, and actions that you can take to improve customer service and satisfaction.

Refer the following topics to learn more about creating the surveys for different services:

ActionReference
Create a survey for end users to provide feedback on the completed HR and IT requests.Setting up satisfaction surveys for HR and IT requests
Create a survey for end users to provide feedback on the completed enhanced services.Setting up satisfaction surveys for enhanced services

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Last modified by Ravee Panjwani on May 04, 2021

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Reviewing the status of service requests
Setting up satisfaction surveys for HR and IT requests
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