Integrating BMC Digital Workplace with remote servers
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Remote Connector Servers are containers for Remote Connector Server connectors. After a Remote Connector Server is successfully registered in BMC Digital Workplace Catalog, you can use its connectors for use in different use cases. The following use cases are supported:
- Actions callable from service fulfillment workflows
- Service import
- Data lookup from service questionnaires
The following diagram shows the integration between BMC Digital Workplace Catalog and a remote server:
Before you begin
Before you build a custom web application server and connector, explore the other types of connectors; for example, the Integration Service connectors or the built-in in-process connectors (such as the Remedy connector) that are shipped with the product.
A remote server with built-in connectors must be implemented by developers in your organization. For more information, see the following topics:
- Developing Remote Connector Servers and Connectors
- Implementing the Catalog Service Provider Interface
- Implementing Questionnaire Import And Workflow Generation
- Implementing the Category Service Provider Interface
- Implementing the Data Lookup Service Provider Interface
- Implementing the Activity Service Provider Interface
- Implementing the Activity Log Service Provider Interface
- Implementing the Approval Service Provider Interface
- Implementing the Asset Service Provider Interface
- Disabling Background Polling
- Principles of the Remote Connector Service Provider Interface
- Adding a connection to a custom built remote server
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