This documentation supports the 20.02 version of BMC Digital Workplace Advanced.

To view an earlier version, select the version from the Product Version menu.

Installing BMC Digital Workplace


This section describes how to install the BMC Digital Workplace application for administering the end user request experience. For information about setting up the application to support the enhanced catalog, see Installing BMC Digital Workplace Catalog.


Best Practice

We recommend that you install BMC Digital Workplace on a dedicated server. To avoid issues and to improve performance, do not install on servers that host other applications, such as BMC Remedy Mid Tier.

Before you begin

To plan your BMC Digital Workplace deployment, complete the steps in Planning, which includes information about system requirements and sizing your environment.

Stages for installing

Complete the following stages to install and deploy BMC Digital Workplace:

StageActionReference
1

Prepare for installing BMC Digital Workplace and Smart IT by gathering all the required information that is needed during the installation process, for example, downloading installation files, gathering the installer parameters, and creating the database.

Preparing for installation of BMC Digital Workplace
2Refer to the information that you must consider during the installation, perform the installation process, resolve issues that may occur, and verify if the installation is successful or not.Performing the BMC Digital Workplace installation
3After a successful installation, configure the product to provide security, authentication, and search facilities to your end users.Configuring after installation of BMC Digital Workplace
4

Let your end users access the product from desktops and mobile devices (Apple iOS and Google Android).

Deploying clients

 


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