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This documentation supports the 20.02 version of BMC Digital Workplace Advanced.

To view the latest version, select the version from the Product Version menu.


This section guides you through planning your BMC Digital Workplace deployment. Complete this section before you start to install and implement BMC Digital Workplace.


Gather the information that is required for a smooth deployment of the application. You might collaborate with teams outside of IT for certain implementation decisions.


BMC has conducted analysis of various performance test results, and provided performance benchmarking methodology and environment details. The recommendations from these tests are validated by the test results provided.

Configuration checklist Open link


Understand the different ways in which you can deploy the application that best suits your needs.

Deployment use cases

Review the hardware, software, and port details required for the deployment.


Improve the user experience while working with the BMC Digital Workplace application on mobile devices by enabling the session persistence.


Review the BMC Digital Workplace updates and issues.

Where to go from here

Installing BMC Digital Workplace

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  1. Johannes Richter

    Where can I find the Sizing and Scalability Considerations for this version? Referring to the one in version 18.02:

    Oct 12, 2020 06:29
    1. Olha Horbachuk

      Hi Johannes Richter, the Sizing and scalability considerations page was removed due to the content update in 19.11. Please see Knowledge Article: Configuration checklist given on this Planning page.



      Oct 13, 2020 12:48
  2. Heine Ness

    The configuration checklist refers to "REMEDY 9.x/18xx Release - CONFIGURATION CHECKLIST from the BMC R&D PERFORMANCE TEAM for DWP" Will this work for version 20.02?

    Sep 09, 2021 08:12