Downloading the BMC Digital Workplace installation files
Installation files
The following table provides links to the page in the EPD website that contains the installation files for this product. From the EPD page you can select and download the installation files for your platform. Access to the EPD website requires that you provide your BMC Support credentials. You might also be prompted to complete the Export Compliance Form.
Use the following links to download the files for BMC Digital Workplace 20.02:
1 Skip downloading the BMC Digital Workplace Deployment Package Version 19.08.00 (DWP1908forITSM1808.zip) if you have already installed the BMC Digital Workplace ITSM Integration Patch Version 18.05.00 patch.
Compatible with IT Service Management 18.08 or later. This is required if you are performing a fresh installation of BMC Digital Workplace. After you extract the contents of the DWP1908forITSM1808.zip file, you must deploy DWP1908forITSM1808Main_1.zip first, and then deploy DWP1908forITSM1808StarterKit_1.zip, which contains sample data. For more information, see Applying a deployment package.
2 Compatible with IT Service Management 18.05 or earlier. Download and install the DigitalWorkplaceITSMIntegrationPatch18.05.00.windows.zip or DigitalWorkplaceITSMIntegrationPatch18.05.00.linux.tar.gz file for your operating system. For more information, see Installing-the-ITSM-integration-patch.
To verify the files
Locate the files you downloaded and verify the SHA256 checksum results before installation.
File name | SHA256 checksum |
---|---|
DigitalWorkplace20.02.windows.zip | 04344ddf6ff53726a9b64646a6ec0131f6500e809c541b903085fc043678426b |
DigitalWorkplace20.02.linux.tar.gz | 03d74668dea9908d70494da255f58799128ca3e11f924854bc69da0dd357e10b |
DWP1908forITSM1808.zip | 5f7d2d5f3115826113cb34710f97d312e6e1c6d2cd8f6fa601443c8bfb8ee1a6 |
Where to go from here
Verifying remaining steps in Preparing-for-installation-of-BMC-Digital-Workplace.