This documentation supports the 20.02 version of BMC Digital Workplace Advanced.

To view an earlier version, select the version from the Product Version menu.

Configuring after installation of BMC Digital Workplace

This section describes the tasks to be performed after installing BMC Digital Workplace. It includes the following topics:

  • Configuring SSL for the Tomcat serverTo provide communication security among applications, configure SSL for the Apache Tomcat server. If you enabled SSL as part of the installation, SSL is already configured.
  • Configuring BMC Digital Workplace for Remedy Single Sign-OnProduct name inclusions library authentication applies to browsers and mobile applications. When a user logs on to a mobile device, the user is prompted to enter the host name and port. If the server has SSO enabled, the mobile device opens a browser to the SSO login page. The SSO server sets the SSO cookies after authentication on to the device browser. When the user relaunches the application, if the cookies are not expired, the mobile device displays the application. If the cookies are expire
  • Configuring multitenancyThe multitenancy feature provides an ability to isolate data by an operating company and customer company. This topic describes how to configure Product name inclusions library so that configuration data it provides is restricted to a specific tenant company.
  • Modifying ports for BMC Digital WorkplaceThis topic provides instructions to change the Product name inclusions library server port after installation. You might need to change the ports if you did not specify an open port during installation, or if these ports are in use.
  • Transferring data between environmentsThe Data Transfer tool, available with a Product name inclusions library installation is a set of multiple scripts that work in conjunction to export and import Product name inclusions library data between different Product name inclusions library environments.

  • Enable Remedy full text search (FTS)

    Best Practice

    We recommend that you use Full Text Search, which is available by default.

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