This documentation supports the 19.08 version of BMC Digital Workplace Advanced.

To view the latest version, select the version from the Product Version menu.

Planning worksheets

This topic helps you gather information prior to your implementation to allow for a smooth start. Use the attached spreadsheet to gather:

  • Sizing information that can help you plan your deployment
  • Implementation decisions that can help you choose uses cases and plan how to implement them
  • Data requirements for information and images that the BMC Digital Workplace administrator can upload
Related topics


System requirements

Deployment use cases

Sizing guidelines for BMC Digital Workplace

To size your deployment

Gather information on the Sizing information tab of the planning spreadsheet.

To choose use cases and plan implementation

To learn about the use cases, see Use cases. For additional considerations and to plan implementation, use the Implementation decisions tab of the planning spreadsheet to consider:

  • Services information for assistance and health capabilities—BMC Digital Workplace administrators can define the services to make available to BMC Digital Workplace users.
  • Assistance information—BMC Digital Workplace end users can use the end user console to request services and to use knowledge from the Catalog.
  • Schedule appointment information—When setting up staff availability calendars, you need to know how many of your staff will be available on a given day so thatBMC Digital Workplace users can see the available appointment slots.

  • Location information—So that BMC Digital Workplace users can easily find sites in an unfamiliar city and view floor maps and assets when they arrive, you can add accurate, up-to-date information to BMC Digital Workplace.

Use the End user information section of the Implementation decisions tab of the planning spreadsheet to plan:

  • How to provide accounts for business users
  • Whether to roll out the mobile applications as part of your deployment
  • How much you might want to customize the interface

To plan to upload data to BMC Digital Workplace

Use the Data requirements tab of the planning spreadsheet to plan:

  • Which assets to bring into BMC Digital Workplace.
  • Which images to bring into BMC Digital Workplace.
  • Which location information (both sites and site maps) to bring into BMC Digital Workplace.

For more information about using logo images and background images to rebrand, see Rebranding BMC Digital Workplace.

For more information about enabling a maps license, see Enabling a maps license.
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