Downloading the BMC Digital Workplace installation files
Before you begin
When to download a service pack or patch
For a fresh installation or an upgrade, check the Release notes to determine the latest update and then download the following:
- The latest release, service pack, or patch (if available). For service packs and patches, the BMC Digital Workplace installer will install or upgrade the full product.
- Any hotfixes that are available for known issues.
If you sign up for , you will be notified about new service packs or patches for applying the latest changes, as well as bulletins about critical fixes.
You obtain the product installation files by submitting a case with BMC Customer Support. Your ability to access product pages on the EPD website is determined by the license entitlements purchased by your company.
To verify the files
Locate the files you downloaded and verify the SHA256 checksum results before installation.
You can use any SHA256 checksum tool to verify the checksum results.
|File name||SHA256 checksum|
Where to go from here
Verifying remaining steps in Preparing for installation of Digital Workplace.