Creating and managing the service catalog
This section describes how to create and configure the organization's service catalog. The topics in the section include the following tasks for BMC Digital Workplace administrators and BMC Digital Workplace Catalog administrators:
Task | Reference |
---|---|
Set up sections in the BMC Digital Workplace service catalog | Setting up sections in the Catalog |
Configure the catalog view as required | Configuration example |
Configure the BMC Service Request Management items to be displayed in the BMC Digital Workplace service catalog | Service requests from BMC Service Request Management |
Configure connections to external systems to be able to create enhanced services | Connecting your catalog to external systems |
Review the process of creating enhanced catalog in BMC Digital Workplace Catalog and publishing them to BMC Digital Workplace. | Enhanced service catalog process overview |
Create enhanced catalog items in BMC Digital Workplace:
| Building enhanced service catalogs |
Create promotional banners in BMC Digital Workplace Catalog and configure them to be displayed in BMC Digital Workplace | Creating promotional banners |
Create and configure virtual marketplaces to entitle enhanced catalog items to end users | Entitling end users to services, bundles, and banners |
Check the status of enhanced service requests in BMC Digital Workplace Catalog console | Reviewing the status of service requests |
Review the tutorials to create example service bundles. | Tutorials - creating service bundles |
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