Precreating the database
If you have database access restrictions and cannot allow the BMC Digital Workplace and Remedy with Smart IT (Smart IT) installer to create a database, you can create a pre-existing database.
When you precreate a database, you create database users and assign required roles to them.
The following topics are provided:
Before you begin
This topic is part of Preparing for installation of BMC Digital Workplace and Smart IT. Complete the previous steps, described in the following topics:
- BMC Digital Workplace and Smart IT installation worksheets
- Downloading the BMC Digital Workplace and Smart IT installation files
Required database schemas
BMC Digital Workplace and Smart IT require the following database schemas:
|schemaName_business||Stores business data|
|schemaName_system||Stores system data|
|openfire||(Required only if you are using chat in Smart IT) Stores chat data||—|
The database tables above start out small and grow to a size but the size is much small when compared to ITSM DB or MongoDB.
You can replace schemaName with SmartIT or any other identifier that you prefer. BMC recommends that you keep "_business" and "_system" as part of these schema names so that you can easily identify the data in the tables. During installation, you can specify these schemas.
Databases you can precreate
Depending on the database you are using, follow the instructions in the corresponding topic:
- Precreating a Microsoft SQL database
- Pre-creating an Oracle database
- Precreating a database for Windows authentication