BMC Digital Workplace Catalog test environment
This topic describes the deployment architecture, hardware and software specifications for all the servers used.
Deployment architecture
Hardware specifications for servers
Tiers | Specification | VM used | Number in environment | Comments |
|---|---|---|---|---|
| BMC Digital Workplace server | 4 CPUs at 2.7 GHz each, 16 GB RAM | Yes | 1 | Cent OS 7.2 x86_64 |
| BMC Digital Workplace Catalog Server - Docker Image | 4 CPUs at 2.7 GHz each, 16 GB RAM | Yes | 1 | Cent OS 7.2 x86_64 |
| RSSO | 4 CPUs at 2.40 GHz each, 16 GB RAM | Yes | 1 | Cent OS 7.2 x86_64 |
BMC Remedy Mid Tier | 2 CPUs at 2.7 GHz each, 8 GB RAM | Yes | 1 | Microsoft Windows Server 2008 R2 Enterprise |
BMC Remedy AR System server | 4 CPUs at 2.7 GHz each, 16 GB RAM | Yes | 1 | Microsoft Windows Server 2008 R2 Enterprise |
Database server | 2 CPUs at 2.7 GHz each, 24 core each, 358 GB RAM | No | 1 | Microsoft Windows Server 2012 Enterprise with external Hitachi VSP 1000 SAN storage |
Client computers (for Micro Focus Silk Performer) | 4 CPUs at 2.20 GHz each, 8 GB RAM | Yes | 1 | Microsoft Windows Server 2008 R2 Enterprise |
| Client computer (end-user timings) | 4 CPUs at 2.67 GHz each, 8 GB RAM | No | 1 |
The IE browser settings are as follows:
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Hardware specifications for servers- High Availability
Tiers | Specification | VM used | Number in environment | Comments |
|---|---|---|---|---|
| BMC Digital Workplace server | 8 CPUs at 2.7 GHz each, 16 GB RAM | Yes | 1 | Cent OS 7.2 x86_64 |
| BMC Digital Workplace Catalog Server 1 - Docker Image | 4 CPUs at 2.7 GHz each, 16 GB RAM | Yes | 1 | Cent OS 7.2 x86_64 |
| BMC Digital Workplace Catalog Server 2 - Docker Image | 4 CPUs at 2.7 GHz each, 16 GB RAM | Yes | 1 | Cent OS 7.2 x86_64 |
| RSSO | 4 CPUs at 2.40 GHz each, 16 GB RAM | Yes | 1 | CentOS 7.2 x86_64 |
BMC Remedy Mid Tier | 2 CPUs at 2.7 GHz each, 8 GB RAM | Yes | 1 | Microsoft Windows Server 2008 R2 Enterprise |
BMC Remedy AR System server | 8 CPUs at 2.7 GHz each, 16 GB RAM | Yes | 1 | Microsoft Windows Server 2008 R2 Enterprise |
Database server | 2 CPUs at 2.7 GHz each, 24 core each, 358 GB RAM | No | 1 | Microsoft Windows Server 2012 Enterprise with external Hitachi VSP 1000 SAN storage |
Client computers (for Micro Focus Silk Performer) | 4 CPUs at 2.20 GHz each, 8 GB RAM | Yes | 1 | Microsoft Windows Server 2008 R2 Enterprise |
| Client computer (end-user timings) | 4 CPUs at 2.67 GHz each, 8 GB RAM | No | 1 |
The IE browser settings are as follows:
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Note
All virtual machines (VMs) are hosted on VMware ESXi 6.0.0 servers powered by Intel Xeon CPU E5-2697 v2.
The SQL server machine is configured with 4 separated IO subsystems (Hitachi VSP 1000):
| IO Subsystem | Capacity | Partition | Bus Type | Name | Hosting |
|---|---|---|---|---|---|
| 0 | 279 GB | MBR | RAID | Dell PERC H710 SCSI Disk Device | OS files |
| 1 | 2 TB | MBR | Fiber Channel | Hitachi OPEN-V Multi-Path Disk Device | Database data files |
| 2 | 1.5 TB | MBR | Fiber Channel | Hitachi OPEN-V Multi-Path Disk Device | Database log files |
| 3 | 1.5 TB | MBR | Fiber Channel | Hitachi OPEN-V Multi-Path Disk Device | Database tempdb files |
Software specifications for servers
| Tiers | Software Version |
|---|---|
| BMC Digital Workplace server | BMC Digital Workplace 18.05 Apache Tomcat 8 Java 1.8.0_60 |
| BMC Digital Workplace Catalog platform server | 18.5.0 Java 1.8.0_92 |
| BMC Digital Workplace Catalog - Docker Image | 18.05 on 1.6.2-cs7 Java 1.8.0_92 |
| RSSO | 1805 |
BMC Remedy AR System server | BMC Remedy AR System server 9.1.04 Java 1.8.0_92 |
| BMC Remedy ITSM application | BMC Remedy ITSM 9.1.04 |
Database server | Microsoft SQL Server 2012 |
Client computers (Micro Focus Silk Performer) | Silk Performer 18 |
| Client computer (end-user timings) | Internet Explorer 11 and Chrome (v55) |
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