Device Information utility screen

The Device Information screen is accessed by clicking on the IP address hyperlink found anywhere within BMC Defender Server. This screen is used to identify the IP address for the device, including SNMP values (if so configured). A depiction of this screen is shown as follows:

This screen is the most commonly found screen in all of BMC Defender Server. It is accessible from most other screens, by clicking on any IP address hyperlink. The screen identifies the device associated with an IP address. This is one of the most useful things to immediately know about a message (that is specifically, the nature of the device that has sent the message).

The screen displays the IP address and official DNS name of the device, along with any commentary or notes about the device. Executing this screen can additionally ping the device to determine the device state and ping response time. Finally, if the SNMP parameters are configured in the Configure Parms screen, several useful SNMP values are displayed.

At the top of the screen, either two or three links are provided, as follows:

• All Messages For Device—Clicking this link with display all the messages that have been logged for the particular device. The link launches the Catalog Information utility screen, discussed in the next section.
• Edit Device Info—Clicking this link displays the Device Information Editor screen for the device, that permits you to specify a device comment, the default device DNS name, and enable ping and SNMP status.
• Edit Remote Config—This link is displayed only if you enable the remote configuration editor, on the Edit Device Info screen as described. This link permits you to download and upload the configuration file from the BMC Defender Server message service program.

Using this screen, you can find the messages for any device as follows: You click on the IP address hyperlink for any device IP address displayed by the BMC Defender Server system, and then click the All Messages For Device hyperlink.

Pinning a device

If the Device Information screen is accessed from the Messages > Devices screen, it can contain one additional field, that is a setting to pin the device to the top of the device list. This permits you to quickly identify important devices and place them at the top of the Devices screen. When the device list is sorted, all the pinned devices are sorted and displayed first, followed by unpinned devices. This provides an easy way to organize the Devices screen so that interesting devices remain at the top of the list.

Remote configuration editing

As a special function, the operator can use this screen to edit the remote configuration file of the BMC Defender Server system message service.

To use the Edit Remote Config hyperlink, you must first enable the function with the Edit Device Info hyperlink. Additionally, the device must be running the BMC Defender Server message service. Additional requirements might exist, as configured in the remote configuration file of the message service. For more information, see Remote configuration via the BMC Defender web interface in the BMC Defender Agent for Windows documentation.