Performing the installation on Windows
Note
You can install
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Before you begin
Review the information in the following topics:
Also, ensure that the following requirements are met:
- If you are reinstalling the product after uninstalling it, ensure that the Cognos service is removed before you start reinstalling the product. Also, ensure that you reboot the computer before reinstalling the product.
- The Oracle instance or Microsoft SQL Server services must be up and running for the Cognos service to start after the installation.
- You must have the Administrator rights to invoke the installation script.
To install BMC Decision Support for Server Automation on Windows
Navigate to the Disk1 directory, where you extracted the product installation files.
Double-click the setup.exe file.
- Follow the instructions on the installation screens. For details about the required installation parameters, see Installation worksheet.
- To configure the product immediately after the installation, click the specified URL to launch the
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When you finish specifying installation options in the installation screens, it can take 20 to 30 minutes to install
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After you install
After the product is installed successfully, you need to refresh at least one environment variable, otherwise an error message appears while running ETL for the first time. To refresh an environment variable, complete the following steps:
- Right-click Computer and select Properties.
- In the Tasks pane, click Advanced System Settings.
In the System Properties dialog box, click Environment Variables.
Note
The steps to access the environment variables might vary across operating systems.
- Under System variables, double-click any of the product system variables (for example, BDS_HOME).
- Click OK.
All system environment variables are refreshed.
Note
If you install the product again on the same computer after uninstalling, you must manually delete the directory in which the product was installed previously before starting the installation again. By default, product is installed in one of the following directories:
- BDSSA, if you have done a fresh installation or upgraded from 8.5 or later versions
- Reports, if you have upgraded from a version earlier than 8.5
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