Downloading the installation files

This topic explains how to obtain the files that you need for installation from the BMC Electronic Product Distribution (EPD) site. This topic contains the following sections:

EPD links for downloading the installation files

The following table lists the links and the corresponding files that are available on the EPD site for download. For download instructions, see To download the installation files.

Note

Ensure that you download the Cognos installation files that are corresponding to the platform for which you are downloading the BMC Decision Support for Server Automation installation files.

Link on EPD pageFile downloaded from link

Read this first (Release Notes) - BMC Decision Support - Server Automation 

This item links to the current page in the BMC Decision Support for Server Automation <version> documentation.
Documentation
  • Offline Documentation — This item links to the PDFs topic that contains a static PDF snapshot of the online documentation content for BMC Decision Support for Server Automation and instructions for creating custom PDFs.

  • Online Documentation (recommended) — This item is a link to the online technical documentation for BMC Decision Support for Server Automation.

BMC Decision Support - Server Automation <version> External Files

This item links to the BDSSA86<servicepackVersion>external-files.zip file, which contains the following scripts:

  • Scripts for use when setting up the databases
  • Scripts and spreadsheets needed for estimating your reports data warehouse size requirements
  • Script needed for upgrading the product on the operating systems that are no longer supported

BMC Decision Support - Server Automation <version> for Microsoft Windows 2008 [x86]

This item links to the BDSSA86<servicepackVersion>WIN32.zip file, which contains the current BMC Decision Support for Server Automation software installation files for 32-bit Windows installations.

BMC Decision Support - Server Automation <version> for Microsoft Windows 2008 / 2012 [x86_64]

This item links to the BDSSA86<servicepackVersion>WIN64.zip file, which contains the current BMC Decision Support for Server Automation software installation files for 64-bit Windows installations.

BMC Decision Support - Server Automation <version> for Red Hat Enterprise Linux 5.x / 6.x

This item links to the BDSSA86<servicepackVersion>LIN64.zip file, which contains the current BMC Decision Support for Server Automation software installation files for 64-bit Linux installations.
BMC Decision Support - Server Automation <version> for Sun Solaris 10 [SPARC]This item links to the BDSSA86<servicepackVersion>SOL-SPARC.zip file, which contains the current BMC Decision Support for Server Automation software installation files for Solaris installations.
Cognos <version> for Microsoft Windows 32-bit [x86] This item links to the COGNOS-BISVR-1021WIN32.zip file, which contains the Cognos installer for 32-bit Windows installations. The 32-bit Windows product installation program prompts for the location of this file.
Cognos <version> for Microsoft Windows 64-bit [x86-64] This item links to the COGNOS-BISVR-1021WIN64.zip file, which contains the Cognos installer for 64-bit Windows installations. The 64-bit Windows product installation program prompts for the location of this file.
Cognos <version> for Linux 64-bit [x86-64]This item links to the COGNOS-BISVR-1021LIN64.zip file, which contains the Cognos installer for 64-bit Linux installations. The 64-bit Linux product installation program prompts for the location of this file.
Cognos <version> for Solaris [SPARC]This item links to the COGNOS-BISVR-1021SOL-SPARC.zip file, which contains the Cognos installer for Solaris installations. The Solaris product installation program prompts for the location of this file.

To download the installation files

Note

The product files that you download from the BMC Software Electronic Product Distribution (EPD) website might contain some or all of the patches listed on a product's Customer Support web page. If the EPD page shows that a patch is included in a file that you downloaded, you do not need to download that patch separately.

  1. Create a directory in which to place the downloaded files.

    Note

    On Microsoft Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image should not be in a directory deeper than two levels into the directory structure.

  2. Go to http://www.bmc.com/available/epd.html
  3. At the logon prompt, enter your user ID and password, and click Submit.
  4. On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements, and click Continue.
  5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms that you want to see according to the EPD site Help; otherwise, skip to step 6.
  6. Verify that the correct profile is displayed for your download purpose, and select the Licensed Products tab.

    Note

    If you are downloading a patch, select the Product Patches tab.

  7. Click the Go To Licensed Products View link.
  8. Expand BMC Decision Support for Server Automation to show its versions, then expand version 8.6 for your desired platform and language to see the available patches and service packs.
  9. Select the BMC Decision Support for Server Automation installation files and the corresponding Cognos installation files.
  10. Click Download (FTP) or Download Manager:
    1. Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
    2. Download Manager enables you to download multiple files consecutively, and to resume an interrupted download if the connection drops. This method requires a one-time installation of the AkamiNetSession Client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum is used to verify file integrity automatically.

To extract the installation files

  1. Log on to the host computer where you want to install the product.
  2. Extract the downloaded BMC Decision Support for Server Automation installation files to a temporary directory.
    After you extract these installation files, the Disk1 directory is created, which contains installation executable and other supporting files. 

Where to go from here

Carefully review the system requirements for your platform and other tasks necessary for setting up the installation environment. You must perform these tasks before you launch the installation program.

For installation instructions, see Performing the installation on Windows and Performing the installation on UNIX.

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