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Configuring the product by using the console

 After the product installation is complete, you must configure various databases, repositories, and the email server by using the BMC Decision Support for Server Automation Console.

Before you begin

Before you start configuring the product, ensure that the following requirements are met:

  • (Microsoft SQL Server only) Ensure that you have permission to create a database link between BMC Decision Support for Server Automation and BMC Server Automation.
  • To access the console, JavaScript must be enabled for your web browser.
  • If you want to view the BMC Decision Support for Server Automation Console with Microsoft  Internet Explorer 9 and 10 and if the browser is set to display sites in the compatibility view, you  must change the browser settings. To change the settings, from the Tools menu, select the Compatibility View settings command. Clear the Display intranet sites in Compatibility View check box.

To enable JavaScript on Microsoft Internet Explorer 

  1. Click Tools > Internet Options
  2. On the Security tab, click the Custom level button. 
  3. Navigate to Scripting > Active scripting, and select the Enable option. 

To enable JavaScript on Mozilla 

  1. Click Tools > Internet Options.
  2. On the Content tab, select the Enable JavaScript check box. 

To configure the product by using the BMC Decision Support for Server Automation Console

  1. If you did not configure the product immediately after installation, launch the BMC Decision Support for Server Automation Console.  
  2. Log on to the console with the BDSAdmin user credentials.

  3. Click the Proceed with the Configuration button.
    The postinstallation configuration wizard starts. 


    Context-sensitive help is available for the GUI elements on the Console. By default, offline (local) context-sensitive help is available. To see the latest documentation, access the online Help. For more information, see Configuring the online Help.

  4. On the Database Type tab, view the database type that you are using.
  5. Click Next.
  6. Provide information on the Database Prerequisites tab (see (Oracle) Database Prerequisites tab or (SQL Server) Database Prerequisites tab). 
    If you have already set up the database, select the check box and go to step 8. If you have not created the users and tablespaces (for Oracle) or databases and users (for SQL Server), click the Download Database Scripts button and go to step 7. 
  7. Set up the database:
    • If you are using Oracle, create users and tablespaces using the downloaded script and start the configuration process again. For instructions for creating users and tablespaces, see Setting up the Oracle database
    • If you are using SQL Server, create users and databases using the downloaded script and start the configuration process again. For instructions for creating users and databases, see Setting up the SQL Server database
  8. Click Next.

  9. Provide information on the Warehouse Database tab (see Warehouse Database tab), and click Next.
  10. Provide information on the ETL Master Repository tab (see ETL Master Repository tab), and click Next.
  11. Provide information on the ETL Work Repository tab (see ETL Work Repository tab), and click Next.
  12. Provide information on the Primary Site tab (see Primary Site tab), and click Next.
  13. Provide information on the Portal Database tab (see Portal Database tab), and click Next.

  14. Provide information on the Email Server tab (see Email Server tab).

  15. Click Finish.
    The Last Task Details page lists the tasks and their status that are getting executed during the configuration process. 
  16. When the product is configured successfully, click either Home or Configuration to activate the ETL Management menu.

Where to go from here

Restarting the RSCD agent

Related topics

Changing the password for the BDSAdmin user ID
Managing databases
Modifying email server details
Modifying Apache Web Server details

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