Setting up the application server
The application server is the server on which you install BMC Decision Support – Network Automation. You can review the deployment options in Deployment use cases. Ensure that your application server has enough space and is set up as described in this section.
For a list of supported operating systems that can be running on the application server, see System requirements.
Before you begin
Before installing the product, ensure that the following requirements are met:
- The application server has access to the other servers in your deployment, including the server on which BMC Network Automation is installed, the database server, and the reporting server.
- The Windows 8.3 (short) file naming convention is enabled before running the installation program. For details, see Installation fails if the target directory contains spaces.
- Ensure that the Network access: Do not allow storage of passwords and credentials for network authentication policy has the status as Disabled. To access this policy, go to Control Panel > Administrative Tools > Local Security Policy > Security Settings > Local Policies > Security Options.
To disable Data Execution Prevention
Windows provides a Data Execution Prevention (DEP) feature that can interfere with the product installation. Verify whether the DEP feature is active for all programs, and if it is, configure an exception that enables the installer to run.
To verify if DEP is active for all programs and, if so, set an exception for the installation application:
- Select Start > Control Panel.
- Double-click System.
- Select the Advanced tab.
- In the Performance area, click Settings.
- In the Performance Options screen, select the DataExecutionPrevention tab.
- Check if Turn on DEP for all programs and services except for those I select is selected.
If it is not selected, click OK to close the dialog box.
If it is selected, continue to the next step.
- Select Add.
- Browse to the BMC Decision Support – Network Automation installation application, setup.exe, and select Open.
The selected program is displayed in the DEP program area.
- Click Apply and then OK.
A dialog box opens and informs you that you must restart your computer for the setting to take effect. You can wait to restart the computer until after you enable the Windows 8.3 file naming convention, which also requires a computer restart.
- Click OK.