Configuring the host computer environment

This topic describes how to set up the installation environment for various host computers.

Synchronizing server time zones

The host computers for the following components must have the same time zone setting:

  • BMC Network Automation
  • BMC Network Automation database
  • BMC Decision Support – Network Automation
  • BMC Decision Support – Network Automation databases

The clock settings for all computers must be as close as possible. You can achieve this by using Network Time Protocol.

Configuring Windows Task Scheduler

(Applicable for 8.9.01 and earlier versions) The BMC Decision Support – Network Automation installation program uses the Microsoft Windows Task Scheduler to create the URG Mapper, ETL, and purge tasks. Therefore, on the BMC Decision Support – Network Automation host computer, the Windows Task Scheduler service must have a status of Started and the startup type set as Automatic.

(Applicable for versions 8.9.02, 8.9.02.001, 8.9.02.002, and 8.9.02.003) The BMC Decision Support – Network Automation installation program uses the Microsoft Windows Task Scheduler to create the  ETL and purge tasks. Therefore, on the BMC Decision Support – Network Automation host computer, the Windows Task Scheduler service must have a status of Started and the startup type set as Automatic. Note that URG Mapper task is not created for these versions.

(Applicable for versions 8.9.02.004 and 8.9.02.005) The Content Deployment utility uses the Microsoft Windows Task Scheduler to create the URG Mapper on the BusinessObjects Business Intelligence (BI) server. The BMC Decision Support – Network Automation installation program uses the Microsoft Windows Task Scheduler to create the ETL and purge tasks. Therefore, on the BMC Decision Support – Network Automation host computer and the BusinessObjects BI server, the Windows Task Scheduler service must have a status of Started and the startup type set as Automatic.

To check the Task Scheduler service

  1. Select Start > Run, enter services.msc, and click OK.
  2. Scroll down to Task Scheduler and verify that the Status is Running and the Startup Type is Automatic. If so, exit Services.
  3. If the Startup Type is not set to Automatic, right-click it, select Properties, select Automatic, and click OK.
  4. If the Task Scheduler is not running, start it.

Configuring terminal services

You need to configure temp file settings in terminal services to retain installation log files in the temp folder, when you restart the application server after installing BMC Decision Support – Network Automation.

To configure Remote Desktop Services (formerly Terminal Services)

  1. Select Start > Run, type gpedit.msc, and click OK.
  2. In the Group Policy panel, select Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services  > Remote Desktop Session Host > Temporary Folders.
  3. Right-click Do Not delete temp folder upon exit, select Edit, select Enabled, and click OK
  4. Right-click Do not use temp folders per session, select Edit, select Enabled, and click OK.
  5. Close the panel and restart the system.

To modify registry settings

If the settings did not take effect on your system by using the the preceding procures, modify the registry settings as follows:

  1. Select Start > Run, type regedit, and click OK.
  2. Navigate to HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Terminal Server.
  3. Set PerSessionTempDir and DeleteTempDirsOnExit to 0 as follows:
    1. Right-click one of the settings and select Modify.
    2. Set the Value data field to 0 and click OK.
    3. Repeat the process for the other setting.

Where to go from here

Configuring BusinessObjects for use with LDAP

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